Tell me how you would explain troubleshooting an Ipod/Ipad/Mac to someone with a language barrier or someone who's not technically savvy.
Software Engineer At Interview Questions
4,577 software engineer at interview questions shared by candidates
Give me an example of a time when you performed great customer service?
Nothing to difficult, How would you deal with a particularly difficult customer? View Answer What skills do you bring to this position. View Answer Explain SMTP
cant say I have worked in mobile retail foe two years so I have heard about everything.
They really did not care if you were not a computer expert. They tought you everything you needed to know.
I was asked about both my technical and customer service experience. I was also asked about what steps I'd take if someone was having an issue connecting to the internet.
"troubleshoot an internet issue that your grandmother is having with her iPad"
Tell me about a time you had to deal with an angry customer.
Are you familiar with Apple's products?
What questions would you ask a customer who can't connect to wifi?
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