Marks & Spencer Interview Question

something about how is technology useful for the customer experience

Interview Answer

Anonymous

Nov 13, 2024

I went on about ordering things in, deliveries etc. Talk about the digital services they offer, they like that. I also mentioned that although there are benefits, it can be difficult for (for example) elderly people to navigate, but we as staff can help them with that and guide them through it which my interviewer seemed to like