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      Marks & Spencer

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      Related searches: Marks & Spencer reviews | Marks & Spencer jobs | Marks & Spencer salaries | Marks & Spencer benefits
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      Temp Christmas Customer Assistant Interview

      Nov 13, 2024
      Anonymous employee
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Marks & Spencer in Oct 2024

      Interview

      Passed the initial assessment stages for clothes & home, got offered an interview. That was all fine and dandy, the lady I had was lovely and I made sure to have a good chat with her to push the fact that I can talk to people haha. Two weeks later, after hearing nothing, I get a call from a different department (same store) offering me a job. I did miss the call, and had a right faff calling back as had to go through 4 different people to reach the right person - the first AI filter hung up on me because I phrased what I had called up for wrong! Anyway, I finally got through and was offered a job by a lovely guy. Cool! Finally felt happy and satisfied. Was told a week later approx would be when the offer / contract gets sent through over email. Two weeks later… nothing. One of my potential start dates is next week, and I am supposed to go for an induction in another city before that! So, I have the choice of going through the hassle of chasing them up again which isn’t appealing because if this is how they treat someone they are offering a job to, how do they treat employees? Other choice is waiting for the official offer / contract to finally come through (if I even still have the job that is… chances are it’s been given to someone else this entire time…) It’s a shame, because the store and staff did seem like a nice place and great people.

      Interview questions [3]

      Question 1

      something about how is technology useful for the customer experience
      1 Answer

      Question 2

      3 things on the shop floor exercise
      1 Answer

      Question 3

      scenario question - customer approaches asking where something is while your manager has you adding sizes to the floor
      1 Answer

      Other Temp Christmas Customer Assistant Interview Reviews for Marks & Spencer

      Customer Assistant (Christmas Temp) Interview

      Jul 21, 2026
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Marks & Spencer (London, England)

      Interview

      The interview process was very straightforward, professional, and welcoming. It started with a brief introduction about the store's values and the expectations for the role, followed by a one-on-one conversation with the manager. We mainly discussed my previous experience, my flexibility for shifts, and how I would handle different customer service scenarios on the shop floor. It felt more like a friendly conversation than a rigid formal interrogation, which made me feel very comfortable.

      Interview questions [1]

      Question 1

      Can you tell us about your previous experience and how you would handle a situation with a difficult or dissatisfied customer on the shop floor?
      Answer question

      Christmas Temp Customer Assistant Interview

      May 12, 2026
      Anonymous employee
      Anlaby, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Marks & Spencer (Anlaby, England)

      Interview

      Completed an online assessment and was then invited to an in person one to one interview focusing on scenarios and describing times I had demonstrated key skills. Then found out I had been offered the role a week later.

      Christmas Temp Customer Assistant Interview

      Apr 2, 2026
      Anonymous Interview Candidate
      Coventry, England
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Marks & Spencer (Coventry, England) in Dec 2025

      Interview

      Quick and easy interview, very relaxed and comfortable. Was asked a booklet of questions and some small talk. I had a different interviewer to the one said on the email but turned out good anyway.

      Marks & Spencer interviews FAQs

      • Temp Christmas Customer Assistant applicants have rated the interview process at Marks & Spencer with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75.2% positive. This is according to Glassdoor user ratings.
      • Here are the most commonly searched roles for interview reports -

        1. Customer Assistant(3178) ;
        2. Sales Assistant(859) ;
        3. Sales Associate(433) ;
        4. Customer Service(364) ;
        5. Retail Assistant(250) ;
        6. Customer Service Assistant(229) ;
        7. Customer Service Representative(194) ;
        8. Team Manager(131) ;
        9. Retail Sales Assistant(129) ;
        10. Section Manager(128) ;
        11. Visual Merchandiser(125) ;
        12. Retail Sales Associate(122) ;
        13. Shop Assistant(112) ;
        14. Store Manager(103) ;
        15. Cafe Assistant(102) .


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      Jobs at Marks & Spencer

      1 jobs in United States
      Inbound Compliance Manager
      London, England
      ·
      £30K - £40K /yr
      (Glassdoor est.)
      View job
      View all Temp Christmas Customer Assistant Jobs