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Support Representative Interview Questions
5,790 support representative interview questions shared by candidates
Why did you leave your previous employer
Why should we hire you for this position? What was your biggest achievement at your previous job? What was your biggest mistake?
Why do you wanna be a part of the company? Smth about previous experiences
Tell me something about yourself
Explain how the customer was so frustrated because of not getting a response on time and how you handled that situation.
A customer complains that he's been grossly overcharged while using data roaming services abroad. He's adamant that he has bought a package with a data roaming package feature. However, you come to find that his current package has no such feature. How would you deal with that situation?
Are you able to work from the hours of 9am - 9pm mountain time, Monday to Friday no exceptions?
How do you see yourself three years from now?
Tell me about yourself, not in your resume.
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