Name a time when you had to meet a goal?
Support Representative Interview Questions
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What is the position you hold at your current company?
I prefer not to undermine the test I took, but they were typical questions for a support test
To explain DNS and what it is used for.
Why do you want to work at TD?
Do you require visa sponsorship?
Technical portion From what I can remember the guy who asked me the questions are what follows: -What are the HTTP error codes? -What is a callback and what is it in relation to API? -HTTP methods -What's a webhook? -Asked a few terminal command questions (what's grep, ls)
No such interesting question. Just asked what challenges you faced while facing the customers?
Describe a time you turned a negative customer experience into a positive one.
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