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Technical Support Analyst Ii Interview Questions
15,744 technical support analyst ii interview questions shared by candidates
Analytical and troubleshooting skills
How would you find your computers ip address?
Explain central limit theorem to a 6th grader not using any statistical terms
Explain at a high level what NGS is
In industry, you may deal with an internal or external customer that has a ridiculous request. When have you had to deal with a difficult internal/external customer and how did you respond.
If a user is unable to print, how would you troubleshoot the issue.
Tell me about a time the client did not agree with something that was happening, how did you navigate the situation?
These two assessments take about 30 Minutes total to complete (15 Minutes for each assessment). Personality Assessment Information - this is untimed and there are no right or wrong answers. Cognitive Assessment Information - this assessment consists of 50 questions, which you are given 15 minutes to complete.
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