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Technical Support Interview Questions

"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."

22,171 technical support interview questions shared by candidates

Describe a specific action or command in a software with your PC giving name and detail of each and every step that is taken to achieve the task successfully that was asked of you by the interviewer. For example, download a file into a new folder. Tell me how it is done and be sure to describe any and all keys hit and the place you are saving it. Name every selection you use.
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Tier I Technical Support

Interviewed at Concentrix

3.9★
Apr 15, 2023

Describe a specific action or command in a software with your PC giving name and detail of each and every step that is taken to achieve the task successfully that was asked of you by the interviewer. For example, download a file into a new folder. Tell me how it is done and be sure to describe any and all keys hit and the place you are saving it. Name every selection you use.

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