What are three internet browsers?
Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
33,988 technical support interview questions shared by candidates
What do you think would be most challenging to you?
How did you find this company and knowing we are hiring for Technical Support position?
A light in your room has stopped working. What steps would you take to troubleshoot this issue?
Q: What is a good customer experience?
What do you expect from the future? What is your background? Can you tell us 3 stregths and 3 weakness that you have? What is your level with Linux? How much time would you need to master your new duties?
Q: Where do you see yourself in 5 years? Q: What item am I thinking of (this is the part where you play '20 questions', although you get less than 20 questions) Q: What do you know about the company? Q: What kinds of things do you do to keep up with current technology innovations?
What do you do if a caller asked to speak to a supervisor
How to troubleshoot a network
1) What would you do if someone called in stating that they were no longer receiving emails 2) If someone stopped receiving new emails, could not browse the internet or open up Lync, what might be the cause?
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