3 stage interview. Aptitude test first followed by a technical test and lastly an IQ test. They were very concise and I found that the interview process was a good process. Fair process throughout.
Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
22,183 technical support interview questions shared by candidates
Fibonacci sequence
The questions were based on the tech. support role about being kind to unkind clients and how would I react
I don't remember as it is a few years back
What is your good sides and bad sides
What kind of a person are you in dificult and stressful situations
Tell me about an experience when you had to calm a customer who was upset.
What would you do in a situation in which you don't have the answer for a client that is getting noticeably upset?
simple SQL queries with table joins
Get asked about computer network at basic level.
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