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Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
22,183 technical support interview questions shared by candidates
how would i deal with an irate customer
About urself
To speak about general topics
Basic questions pertaining to the role.
How would I handle a difficult customer?
What is the difference between a function and a stored procedure.
Questions about wood working/steel. I had no experience in either of these things (Had the job description mentioned this was needed, I would not have applied.) All I could say was that I had done wood shop and automotive in high school, but then I received the follow-up question about if I remembered what tools I used. (High school was almost 10 years ago!)
Tell me about a time you went above and beyond the call.
How would you determine how many piano tuners there are in the US.
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