They asked me about my cv
Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
22,183 technical support interview questions shared by candidates
What is the CIA triad?
It was a joke. Hiring manager had a hardon for A+ cert and they asked me what to do if a mouse/keyboard disconnected or someone can't connect to their wireless network.
Do you have customer support experience.
Name a time when you were given ownership of a project and how you handled it.
Typical questions (e.g. explain your current role, why TalkDesk, why do you want to leave current company, etc); nothing out of the ordinary, and pretty bland, actually. I had better questions to ask interviewer
they asked questions related to oops in java.
What do you know about our company and about your future responsibilities?
What are your qualities
What would you do if you would have an angry customer on the phone?
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