To try and figure out what they thinking about and you can ask them 20 questions which can lead you to the answer but they can only answer yes or no
Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
22,186 technical support interview questions shared by candidates
I was asked to build an Agent and showcase it in the technical interview, to show my proficiency with quickly picking up platforms to support.
how do you take ownership?
How would you deal with a customer that calls up for assistance on a product that you have no knowledge on, the person who does is busy with a call, and the customer has rang up many times and has not received a reply, yet needs to sort out the problem urgently?
Explain animation types in jquery?
What physical experience do you have with data centres?
Service “A” won’t start. What could be the cause? (service name left out to maintain anonymity)
Leetcode Questions of fairly moderate difficulty level
- Finding longest semi-alternating sub-string that does not contain three identical characters - Cutting sticks to create the largest possible square - Code debugging - Creating SQL query from two tables with calculations
How to define a singleton class
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