A client calls and says they're having trouble connect to their database. What do you do?
Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
34,049 technical support interview questions shared by candidates
What is difference between soft link and hard link
What makes you stand out from other can we are interviewing?
Do you feel you would be an asset to the company?
How soon can you start?
Why do you want to move from Physics to IT?
They asked me about my cv
What is the CIA triad?
It was a joke. Hiring manager had a hardon for A+ cert and they asked me what to do if a mouse/keyboard disconnected or someone can't connect to their wireless network.
Do you have customer support experience.
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