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Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
45,756 technical support interview questions shared by candidates
My 1 year career plan.
1. What would you do if you see a colleague doing something unsafe? 2. It's 1:00 clock, you have received three new tasks (the interviewer will describe random tasks to you), what would you complete first and why
One of the interviews was based on my consulting skills.
One of the interviews was based on technical knowledge and ability.
Solve a technical support question
All interviewers asked Javascript conceptual Questions which were certainly bad
1.Overall technical project architecture of last project and why designed is done in that fashion? 2. If given a chance what you could have done differently in that design and why. 3. Latest technology trends.
They asked about a time I had to deal with a difficult situation or client in the past and how I would deal with it.
What are some problems you've had to solve?
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