A scenario question, Database on server A is unable to connect to server B on the same domain.
Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
34,050 technical support interview questions shared by candidates
My background in IT/ What I learned with my mistakes. What I changed in my IT professional life after working many years.
Questions 1, 2, 3: write a pseudo code for the following three scenarios: 1) swap the 2 numbers without third variable 2) reverse the number 3) sum of the numbers
How do you identify dns related issue?
What is an IP address?
Like most customer service jobs, they asked about specific situations where I went above and beyond for someone not just in a job situation.
If I know how to use a computer, and she made me prove it by using her computer.
Do you know anything about cell phones?
Can you tell me what a DNS stands for and what does it do?
how well do you work within a team
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