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Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
34,052 technical support interview questions shared by candidates
If a user cannot connect to the system, what steps would you take to troubleshoot?
TCP/UDP - 3 Way handshake Common ports questions 53, 110, 443, 80, 22, 21, SQL Linux Command - a lot of them
Describe the OSI model
Background questions about experience with Windows PC, Network routing, backup and, Linux experience.
Technical questions about WordPress and general troubleshoot methods.
DNS, routing Ip, DHCP, networking protocols
which clients you know personally
how much relative and core experience do I have in for this profile
Can you describe a situation where you had to troubleshoot a complex issue with a POS system, and how did you approach resolving it?
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