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Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
34,052 technical support interview questions shared by candidates
Candidates were given online test through mobile which is quite appreciable. They are asked to login through an URL with a candidate ID and password and the tests were on Aptitude, English Grammar and Basic Technical questions related to troubleshooting Desktops/laptops.
What is a router? What is a static and Dynamic IP
1. How do you react if someone was chosen over you for a promotion you were more qualified for? 2. In a condescending manner, second interviewer asked, " So why do you want to work for a network company?"
Various Webflow customer and technical questions.
Why we hire you for this position
why u have low aggregate in ur sems
The assessment test consisted of math 'word' problems. The ones that stood out were two convoluted ones on calculating the cost per hour of an employee doing actual once you factor in training, vacations, etc. It struck me as them being more interested in teaching applicants about employment costs rather than testing math skills.
Lots of percentage questions, too. The one I had to really think about was the 'John does a job in 16 hours. Joe does the same job in 22. How long if they work together?' or some-such
2 main issues, one was they did not disclose specifics about the position and the other was they did not close the salary.
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