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Technical Support Interviews

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Technical Support Interview Questions

"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."

33,956 technical support interview questions shared by candidates

The most difficult question posed to me in any interview is "my worst failure" or "what I would do differently;" I wish there were only one answer; however, the most "unexpected" question was, "how do you 'ping' a computer"?
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Technical Support Agent

Interviewed at TP

4.4★
Jan 20, 2013

The most difficult question posed to me in any interview is "my worst failure" or "what I would do differently;" I wish there were only one answer; however, the most "unexpected" question was, "how do you 'ping' a computer"?

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