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"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."

45,771 technical support interview questions shared by candidates

Interview was on data structures, algorithms, OOPs concepts, Designing. One design question was, designing an elevator in a skyscraper - finding use cases and identifying the patterns and writing the class diagram and relations, failure modes and analysis.
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Senior Member of Technical Staff

Interviewed at VMware

4.4★
Oct 5, 2012

Interview was on data structures, algorithms, OOPs concepts, Designing. One design question was, designing an elevator in a skyscraper - finding use cases and identifying the patterns and writing the class diagram and relations, failure modes and analysis.

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