Technical Support Interviews

Technical Support Interview Questions

"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."

22,200 technical support interview questions shared by candidates

1st interview, Tell me about yourself. How did you know about the company, what is your salary range? 2nd interview. What tools/apps do you know, client expectations, how much experience do you have using XYZ tool...
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Technical Support Specialist I

Interviewed at Benevity

2.8
Apr 26, 2024

1st interview, Tell me about yourself. How did you know about the company, what is your salary range? 2nd interview. What tools/apps do you know, client expectations, how much experience do you have using XYZ tool...

Asked about my experience and support savvy. I spent the last 30 years training and implementing systems from the ground up, heavily involved in pivotal support implementation for global corporations with glowing reviews for my attention to detail and customer care. During the interview there were several veiled remarks as to my age I.e: “so you are set in your ways eh?”
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Technical Support

Interviewed at ZOLL Medical

3.3
Jul 12, 2022

Asked about my experience and support savvy. I spent the last 30 years training and implementing systems from the ground up, heavily involved in pivotal support implementation for global corporations with glowing reviews for my attention to detail and customer care. During the interview there were several veiled remarks as to my age I.e: “so you are set in your ways eh?”

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