Why are you interested in this role?
Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
22,209 technical support interview questions shared by candidates
Have you used Linux before?
This is a compound question: Let's say YOU ask the recruiter "What is one good bit of advice you can give me based on this interview today?", Then the recruiter asked "I am not sure ... in what way do you mean?"
What would you do if the customer does not understand what you are explaining to them?
They asked me to tell them about myself and what additional initiatives I had in my former roles.
The hiring process follows steps: First submit resume/covering Second: you will be required to do an online test that involves simeulated call centre calls, basic psychological multiple choices and a basic IQ tupe test Third: call from HR, basic experience, why do u want to work at Rogers. Fourth: Face to face. Questions: how have u dealt with difficult customers. How did you meet customers ecpectstions. What ways (ex hdmi) do you hook up a cable box to a television? How do you diagnose a non-functioning internet connection. Actially...pretty impressed with the final intetview. It was professsional and comprehensive.
Ok talk about yourself.
how to set up a network ?
Some computer related questions .
What is your level of experience with Wordpress?
Viewing 3221 - 3230 interview questions
See Interview Questions for Similar Jobs
Technical EngineerTechnology SpecialistTracking SpecialistApplication ScientistTech Support ManagerTechnical AssociateWindows AdministratorTechnical ManagerTechnical Solutions ConsultantTechnical Services AnalystTechnical ConsultantTechnical AssistantSystems SpecialistTelecommunications AnalystTechnical Services EngineerTechnical Service RepresentativeTechnical SpecialistTechnical AnalystTechnical Service Specialist