How would you start trouble shooting with someone calling in about their internet connection.
Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
33,977 technical support interview questions shared by candidates
Did you have experience in sales?
all people come up with same question which they practiced.
Describe the process from client to server when typing in Amazon.com
Tell me something about yourself that you do not want me to know
Technical coding test
Given a regular English dictionary, and a word to start with (e.g. "head"), you can only change one letter a time, but every change has to be a word in the dictionary (e.g. head -> heal) What is the quickest way to an end word (e.g. "tail")?
1. Describe AWS. 2. Questions based on Amazon principles. 3. Different real-life problem solution experiences.
they will ask on deep dive and your technical expertize
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