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Technical Support Interview Questions

"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."

33,977 technical support interview questions shared by candidates

Telephone Interview: Linux How do you change a user’s password? How do you add a user? IIS Do you know what a virtual directory is? How do you change or restore permissions if you get a "permission denied" error? There was a question about GPO and Active directory.
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Technical Support Analyst

Interviewed at Hitachi ID Systems

3.3★
May 19, 2015

Telephone Interview: Linux How do you change a user’s password? How do you add a user? IIS Do you know what a virtual directory is? How do you change or restore permissions if you get a "permission denied" error? There was a question about GPO and Active directory.

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