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"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."

33,954 technical support interview questions shared by candidates

If you were in a room with three light switches, and you could not see out of the room and you could only leave the room once. The three corresponding light bulbs are in another room. How do you tell which light switches belong to which bulbs?
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Graduate Technical Support Analyst

Interviewed at Kerridge Commercial Systems

3★
Feb 10, 2016

If you were in a room with three light switches, and you could not see out of the room and you could only leave the room once. The three corresponding light bulbs are in another room. How do you tell which light switches belong to which bulbs?

It wasn't a serious of tough or difficult questions. There was a series of questions which I answered, and then because I thought I properly done my homework. when I was asked if there were any questions I had for the interviewer, I asked if they had tested their pages against some security issues that were going on at the time. The interviewer had to admit no they hadn't.
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Technical Support Analyst Level II

Interviewed at Bullhorn

3.5★
Jun 29, 2014

It wasn't a serious of tough or difficult questions. There was a series of questions which I answered, and then because I thought I properly done my homework. when I was asked if there were any questions I had for the interviewer, I asked if they had tested their pages against some security issues that were going on at the time. The interviewer had to admit no they hadn't.

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