1Password reviews

3.2

51% would recommend to a friend

(362 total reviews)
avatar

David Faugno

70% approve of CEO

47% positive business outlook

1Password has an employee rating of 3.2 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1Password employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

362 reviews
2.0
Apr 10, 2025

Talented People / Poor Management

Recommend
CEO approval
Business Outlook

Pros

Individual reps are great people that are easy to bond with, strong benefits

Cons

The fundamental issue with how the sales teams are managed is the priority of short term ARRi "wins" over client experience and product fit. The hyper aggressive sales tactics are not aligned with the brand image 1Password should have, nor is it aligned with the ICPs we are targetting. Managers are talented and work very hard to help their team hit unrealistic quotas, but are not equipped to actually train and develop their reps to thrive. 1Password as a password manager is a strong product but the company is focused on growth for the sake of growth and the employees have paid for it through unrealistic quotas, shrinking books and over hiring which has lead to layoffs.

3.0
Apr 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Product: 1Password is a fantastic product, which made selling it relatively easy. Fantastic People: The people at 1Password were great to work with, contributing to a positive work environment. Strong Benefits: The benefits offered by the company were impressive and appreciated.

Cons

Lack of Clear Strategy & Direction: The overall strategy and direction of the company felt disorganized, particularly in the sales and partnerships departments. Micromanagement from Leadership: The VP of Sales frequently inserted himself into deals, even those that weren’t high risk or near close, offering little value beyond his title. This micromanagement style didn't align with modern, consultative selling approaches. Inexperienced Sales Leadership: The general sales leadership team lacked experience and did not provide the necessary constructive criticism or coaching that would help the team grow and succeed. Disjointed Partnerships Program: Despite frequent conversations about the importance of partnerships, the company lacked clear enablement, resources, and guidance. When resources were finally provided, they were short-lived, leaving the team without support. Lack of Follow-Through on Partnerships: The partnership efforts were left incomplete after the departure of a key manager, leading to confusion about who to engage across various partner teams (MSP, AWS, Channel). "Bro Culture" in Sales Leadership: Several leaders within the sales team shared a similar background, leading to a limited and non-diversified approach to leadership. This "tech bro" mentality sometimes stifled collaboration and inclusivity within the team.

1.0
Apr 8, 2025
Recommend
CEO approval
Business Outlook

Pros

You get a free 1Password account

Cons

Leadership seems to be struggling. There's a lot of micromanaging but very little real support or direction. You're expected to meet nearly impossible sales targets with hardly any help, and when you don’t hit those targets (which happens a lot), you get blamed instead of getting the help you need. Most people aren't making money — even the top performers are having a tough time. The pressure is non-stop, and it’s just not sustainable. The way the company is set up feels unfair. Some people get more opportunities and support, while others are stuck working on less promising leads. This creates a sense of imbalance, making it harder for people outside the "inner circle" to grow or get the recognition they deserve. It feels like teamwork is not as strong as it should be. Morale across the company is at an all-time low. There have been several rounds of layoffs, sudden changes to the organization, and a complete lack of transparency. The culture, which once felt welcoming and inclusive, now feels toxic, anxious, and divided. To make things worse, feedback is ignored. Leadership asks for input but then goes ahead and does the opposite. There's no real listening — just decisions made at the top that don’t reflect what the people doing the work are seeing or experiencing.

Viewing 79 - 81 of 362 Reviews

Glassdoor has 416 1Password reviews submitted anonymously by 1Password employees. Read employee reviews and ratings on Glassdoor to decide if 1Password is right for you.