1Password reviews

3.2

51% would recommend to a friend

(362 total reviews)
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David Faugno

70% approve of CEO

47% positive business outlook

1Password has an employee rating of 3.2 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1Password employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

362 reviews
5.0
May 25, 2021
Recommend
CEO approval
Business Outlook

Pros

-Very friendly and inclusive culture -Everyone is willing to help answer your questions -Great work-life balance -Offer great career opportunities -Work remotely -Amazing benefits

Cons

-The only downside I can think of is it can be challenging getting to know the more technical side of 1Password

1.0
Mar 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits (401K match, healthcare, PTO)

Cons

1Password recently went through a round of layoffs, citing “culture fit” and “lack of skills for the new role.” I want to clarify what that really means: this was not a reflection of employee performance, but rather a top-down issue stemming from leadership. The culture has shifted dramatically due to poor leadership practices, including rampant nepotism and micromanagement. Rather than fostering innovation or trust, decisions are made behind closed doors with little transparency, and frontline employees are often left in the dark. From a strategic standpoint, the company merged the Account Management and Account Executive teams in an attempt to pivot their go-to-market approach. The goal was to drive expansion within the existing customer base by cross-selling newly acquired products. However, some of these acquisitions—like a procurement and finance platform—have no real alignment with the company’s core offering as a password manager. It feels like the company is chasing growth for the sake of growth, without a coherent vision or product synergy. There is a lack of clarity around the company’s direction, and many decisions seem reactive rather than strategic. Morale has taken a hit, and the internal sentiment among employees is that the company is losing sight of what made it great in the first place. Bottom line: I would not recommend joining 1Password at this time. Unless there’s a significant shift in leadership and strategy, it’s hard to see how the company will regain its footing.

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1Password Response
1y
Hi there, We appreciate you taking the time to leave detailed feedback here. We're sorry to see that your time at 1Password wasn't positive. We're happy to chat further anytime. - The People Team
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Glassdoor has 416 1Password reviews submitted anonymously by 1Password employees. Read employee reviews and ratings on Glassdoor to decide if 1Password is right for you.