1Password reviews

If you are considering a sales job in this organization (whether working with net new clients or existing ones) I think you'll find this helpful. The first thing to note is that the management team in sales is rather junior. You will find managers who never sold a thing prior to working in sales at 1Password. However the most significant downside in sales at 1Password is that the pay is terrible. TE-RRI-BLE. Base salaries are upwards of 30% lower than in other software companies, including start-ups with less money. That wouldn't be too bad if they had a good comp plan; but they don't. Their comp plan is convoluted and ill-conceived. It's not straight commission like the vast majority of sales organizations; you only get paid once you hit a certain percentage of target and the amounts you get paid are arbitrarily determined. The targets are also extremely high. A quarterly target at 1Password is the equivalent of almost a yearly target at other software companies of similar size. As a result, a significant number of sales people have left within the 1st year of being there and some others don't last 2 years. The last thing to note is that often times promotions are given without an interview process. Team leads and sometimes managers are picked by their bosses based on... who knows. Certainly not experience in software sales.

Leadership seems to be struggling. There's a lot of micromanaging but very little real support or direction. You're expected to meet nearly impossible sales targets with hardly any help, and when you don’t hit those targets (which happens a lot), you get blamed instead of getting the help you need. Most people aren't making money — even the top performers are having a tough time. The pressure is non-stop, and it’s just not sustainable. The way the company is set up feels unfair. Some people get more opportunities and support, while others are stuck working on less promising leads. This creates a sense of imbalance, making it harder for people outside the "inner circle" to grow or get the recognition they deserve. It feels like teamwork is not as strong as it should be. Morale across the company is at an all-time low. There have been several rounds of layoffs, sudden changes to the organization, and a complete lack of transparency. The culture, which once felt welcoming and inclusive, now feels toxic, anxious, and divided. To make things worse, feedback is ignored. Leadership asks for input but then goes ahead and does the opposite. There's no real listening — just decisions made at the top that don’t reflect what the people doing the work are seeing or experiencing.