Pros
The people at 1Password are supportive and caring. You really can bring your true self to work! People are incredibly supportive and nurturing, and this leads to many opportunities to grow. Many people (including me) started in support and moved into other areas that were interesting to them. Being fully remote is great (if that's what you're looking for) and we had an annual company-wide conference pre-COVID to help socialise too. These have transitioned to virtual gatherings during COVID, but there seems to be a desire to return to that in the future. Day-to-day there is huge flexibility in when you work, so the remote culture and asynchronous communication is baked in pretty well. Salary is good for the UK and private healthcare and dental plans are available, as well as a workplace pension that offers a huge choice of investment funds. Finally, the product itself is fantastic. Everyone cares deeply about the user experience. As a long-term fan of 1Password long before I joined the company it's really rewarding to work on a product that you love.
Cons
I think they've pitched the benefits very poorly for UK employees. Salary is good, but the time off is not, with only 25 discretionary paid days off INCLUDING sick leave. This is very uncompetitive and doesn't encourage a good work-life balance. In addition to those discretionary paid days off we get bank holidays, but it would offer much more flexibility to add those bank holidays to the annual leave allowance. It's a bizarre set of benefits to offer such poor annual leave and sick leave policy, but offer a (very comprehensive) private medical insurance in a country with a good health service. 1Password needs a more UK-centric voice on the HR team, or to talk more to UK folks to understand what's important. The current set of UK benefits feels like it caters to a North American work culture.
