1Password reviews

3.2

50% would recommend to a friend

(362 total reviews)
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David Faugno

70% approve of CEO

49% positive business outlook

1Password has an employee rating of 3.2 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1Password employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

362 reviews
1.0
Nov 11, 2024

Toxic

Recommend
CEO approval
Business Outlook

Pros

Remote, competitive pay, okay benefits

Cons

Unachievable targets Favouritism, management just bring over friends from other companies Management will lie to your face, when you voice concerns, they will tell you they are looking into it, only to use it against you later Hire fire culture

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1Password Response
1y
Hi there, Thank you for sharing the details of your experience at 1Password. We're very sorry to see it was negative. We are happy to chat more at any point, so please don't hesitate to reach out if you'd ever like to share more feedback. - The People Team
1.0
Sep 18, 2024
Recommend
CEO approval
Business Outlook

Pros

- work from home - Product is known

Cons

Horrible, unfair management - full of favouritism. The management of the GTM team is poorly handled. Hitting quota in the outbound team is extremely rare, with less than 20% success. Unfortunately, favoritism is prevalent—some team members are provided with tools and resources, while others are expected to achieve the same results without them. Job terminations and promotions are also based on favoritism. The work environment is highly stressful, with minimal support from management. Leadership tends to fire employees without clear reasons, and promotions are infrequent. Be cautious during the interview process, as some claims about the team's quota attainment may not reflect reality.

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1Password Response
1y
Hi there, Thanks for taking the time to detail your experience. We appreciate the honest feedback. We'd love a chance to talk more about this, and understand how we can best support. Please don't hesitate to reach out to your HRBP so that we can work together. - The People Team
1.0
Jul 19, 2024

Chaotic GTM Team

Recommend
CEO approval
Business Outlook

Pros

Amazing benefits, fully remote, and a leader in their space.

Cons

As far as the GTM team goes, it's extremely chaotic. A very small percentage Customer Success, Account Managers, Account Executives, and SDRs hit quota. It's the lowest I've seen in any tech company. Which means you won't be making much if you're not one of the few who hit quota. The people leading these teams are under pressure from above and don't push back, so it falls down the the rest of us. The only people who aren't stressed are those who climbed the social ladder and became close friends with management. I understand nepotism exists at every company, but it's VERY apparent here. Career progression is also a joke. They'll add 'senior' in front of your title if you don't complain and put on a fake smile so you think you're progressing and so you don't ask about career progression. Teams have goals that are at odds with other teams which creates a lot of friction. Overall, morale has taken a huge hit and people can't even fake it anymore. The culture is a joke as it's very fake and this is something that's apparent to everyone. A number of people have been let go, not because they didn't hit quota, but because they spoke out and voicing their opinions. Opinions that frankly the majority of us shared.

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1Password Response
1y
Hi there, We appreciate you taking the time to voice your concerns here. We're really sorry to read that your experience at 1Password has been negative. We hope we can partner to solve some of the challenges you've detailed, and if you want to connect with your HRBP, we can schedule a time to continue the conversation and partner together on some solutions. - The People Team
Viewing 130 - 132 of 362 Reviews

Glassdoor has 416 1Password reviews submitted anonymously by 1Password employees. Read employee reviews and ratings on Glassdoor to decide if 1Password is right for you.