1Password reviews

3.2

50% would recommend to a friend

(362 total reviews)
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David Faugno

70% approve of CEO

49% positive business outlook

1Password has an employee rating of 3.2 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1Password employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

362 reviews
5.0
Jan 14, 2022
Recommend
CEO approval
Business Outlook

Pros

- Company culture is top notch - Very diverse workplace, everyone is welcome - Compensation is in line with some larger companies and there is ample room to grow. To keep up with inflation, everyone in the company was provided with a 7.5% pay increase. - There is no "glass ceiling" as far as promotions go, if you are a high achiever you will be rewarded - 100% remote environment - Company provided computer

Cons

- Even though we have a wellness program, I feel it could be improved. - Retirement planning would certainly be helpful. Larger RRSP matching. It's hard to find cons about working here, we literally work from home and are provided with more than most companies.

3.0
Apr 7, 2025
Recommend
CEO approval
Business Outlook

Pros

- good product and industry (it's helpful to the world at large) - the company cares about its culture and doing right by its employees - lots of interesting, complex challenges to work on

Cons

- company struggles operationally - tends to naval gaze and chase shiny balls - senior leadership turn-over has been high (company isn't sure what it wants and/or it's difficult to succeed and so they either move on or get fired) which makes it very difficult on middle management and individual contributors (need to start relationship building from scratch, goal posts to measure personal success are constantly changing), - difficult to tell if the decision making is strategic or insane (sometimes there's a fine line between genius and crazy) - at times very high work loads, crazy hours/deadlines

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1Password Response
1y
Hi there, We appreciate this feedback, and recognize that growth can bring growing pains. We are always happy to chat more about this, should you ever like to. Take care, - The People Team
3.0
May 13, 2024
Recommend
CEO approval
Business Outlook

Pros

1Password is the best product out there and is on a very healthy trajectory as a company. There are challenges but no SaaS company in the world doesn't have challenges to deal with as they grow. The founders and CEO are amazing people should be proud of what they're accomplishing. For the most part, people go out of their way to support each other. That kindness is not something I've seen anywhere else. Working from home is nice too. No RTO for 1Password :)

Cons

Your experience may vary depending on the team you are part of, and this mostly depends on senior manager/director. One team specifically had a director come in and within a few months took what was the team that everyone wanted to be part of (and who were all hitting targets) and brought in a culture of unrealistic expectations, performance metrics overload, micromanagement and the assumption that people are not doing their job properly. The fear of being rated "poor" in the monthly performance reviews (you read that right - monthly reviews) is now what's driving the team and morale is destroyed . Other teams have evidently had similar issues, but there are other leaders in the GTM org who are beacons of sanity. Choose your team wisely... HR and Revenue Operations have had some negative sentiment toward them. It is fast pace and everyone is stretched at the time of writing, so you have to be willing to learn very quickly and prioritize your time effectively.

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1Password Response
2y
Hi there, Thanks for taking the time to detail your experience at 1Password. We appreciate the time you've taken to share here. We know that with fast growth comes growing pains. We'd love to chat more about your experience and ideas for how we can keep improving, so please connect with your HRBP we can continue this conversation. - The People Team
Viewing 157 - 159 of 362 Reviews

Glassdoor has 416 1Password reviews submitted anonymously by 1Password employees. Read employee reviews and ratings on Glassdoor to decide if 1Password is right for you.