1Password reviews

3.2

50% would recommend to a friend

(362 total reviews)
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David Faugno

70% approve of CEO

49% positive business outlook

1Password has an employee rating of 3.2 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1Password employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

362 reviews
4.0
Aug 15, 2022
Recommend
CEO approval
Business Outlook

Pros

- Really strong product-market fit with impressive word of mouth traction and a really loyal customer base. - The CEO walks the talk and has real passion for the product. There's a strong push to make the product more usable and Shiner (CEO) has been a strong champion in that endeavor. - While compensation was historically below market in some departments, the company has been proactively working to make adjustments and bring folks up to market. - Really solid Sales leadership at the helm, driving the push in sales led channels.

Cons

- The management team is new and still learning to work together. As teams scale and the company matures, communication lines and cohesion among teams is starting to break down. - The urgent is often prioritized over the important, and therefore, key infrastructure and processes to operate at scale are never tackeld. - The executive team is relatively green (many first time CXOs) and the CEO seems involved in way too many aspects of the business than required at this scale. Results in low autonomy of decision making across the organization (across levels).

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1Password Response
3y
Thank you for taking the time to share your feedback. We appreciate it. Rest assured such discussions on operations, cross-collaboration, and the relevance of a PMO are indeed top of mind and on-going as we scale. - The People Team
1.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Not many... big company so likely resilient. Some good opportunities if you know the right person.

Cons

Officially referred to as a 'bit' instead of a person - VERY restricted language & writing styles allowed. No room for your own voice & experiences to weigh an opinion - do what you're told.

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1Password Response
2mo
Hi there, Thank you for taking the time to leave a review. We're sorry to hear your experience wasn't what you hoped it would be, and we're always open to chatting further if you'd like to share more. Take care, – The People Team
3.0
Oct 23, 2025

Growing Pains

Recommend
CEO approval
Business Outlook

Pros

My colleagues are great caring people who are committed to the company's success.

Cons

Very challenging environment to thrive in with the pressure mounting to meet leadership's aggressive growth plans. Very high turnover due to employee stress levels and challenges to meet quotas, resulting in mental health issues due to stress around job security. Very few employees meeting targets.

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1Password Response
7mo
Hi there, Thank you for taking the time to share your experience. We appreciate your candid feedback as we continue to grow and support our teams. If you'd ever like to chat more, please know you can reach out anytime. - The People Team
Viewing 169 - 171 of 362 Reviews

Glassdoor has 416 1Password reviews submitted anonymously by 1Password employees. Read employee reviews and ratings on Glassdoor to decide if 1Password is right for you.