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      1Password

      Engaged Employer

      1Password reviews

      3.2

      51% would recommend to a friend

      (362 total reviews)
      avatar

      David Faugno

      70% approve of CEO

      47% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.6

      Work/Life balance

      3.5

      Compensation and benefits

      3.2

      Culture & values

      2.9

      Career opportunities

      2.8

      Senior management

      1Password has an employee rating of 3.2 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1Password employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      362 reviews
      5.0
      May 12, 2023

      New idea

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Teamwork and collaboration Adequate resources And room to learn more during the job

      Cons

      Getting use to new environments New atmosphere with new colleagues

      avatar
      1Password Response
      3y
      Hi there, Thanks for taking the time to provide your feedback. We're always open to new ideas, so please keep it coming! - The People Team
      5.0
      May 9, 2023

      Stellar company

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is one of the best companies I have worked for in my career. 1Password truly cares about their employees and treats them very well; they have a fantastic line-up of product improvements and launches under development which are leading the market; the customer is key and the mission is focused on humans and security. Would highly recommend 1Password - both the product and company.

      Cons

      This is a high growth and fast paced environment. Given the scaling of the company - performance and contribution are critical for success. People should not come in an expect routine, repetitive and run of the mill work. Things are changing and to be successful here you need to adapt to the pace and be ready to dive in. This is not for everyone.

      avatar
      1Password Response
      3y
      Hi there, Thanks for taking the time to share your feedback. We're so glad to hear that your experience at 1P has been so positive. We're always open to feedback on how we can continue to put people first, so keep it coming. - The People Team
      5.0
      May 8, 2023

      Still going in the right direction, but it's hard work

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Still the best password manager in the market. A brand that has a great following and now a global brand that's attracting a lot of attention. - The founders and CEO are wonderful people who are down to earth and defy the caricature that is associated with billion dollar tech company owners. - The product is something that all of us can stand behind, and it's getting better and better. - Still a great company to work for. It's changed a lot since the VC money started coming in, but the proportion of positives far outweighs the negatives. - Much lower staff attrition compared with many other tech firms. - To date there has not been any significant layoff other than the odd re-org resulting in a couple of roles being eliminated. The founders have said how they dislike mass layoffs and don't want to be that kind of company. - Pay and benefits are all above average.

      Cons

      Disclaimer: I don't think these cons are unsolvable, but just reflect where the issues currently are. - The growth and scaling at times has been painful. Communication and execution have been challenging at times. - There are a lot of people who are working extremely hard, and putting in more hours than they should to get the job done. - HR is a huge weak point at the moment. There are some major issues with defining salary bands and job roles. Some people are perpetually in the wrong band and job code and there's no end in sight. - I'm also aware where performance ratings were bumped down and/or salary raises were reduced in order to make HR statistics work. This is very disappointing.

      avatar
      1Password Response
      3y
      Hi there, Thanks for taking the time to share about your experience here. We appreciate your feedback and hear your concerns. We understand that with accelerated growth comes growing pains. Steve and the rest of the customer success leaders are always available if you'd like to chat through any of this feedback. We're here to help. - The People Team
      Viewing 220 - 222 of 362 Reviews
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      Reviews1Password reviews

      Glassdoor has 416 1Password reviews submitted anonymously by 1Password employees. Read employee reviews and ratings on Glassdoor to decide if 1Password is right for you.