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      1Password

      Engaged Employer

      1Password reviews

      3.2

      51% would recommend to a friend

      (362 total reviews)
      avatar

      David Faugno

      70% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      1Password has an employee rating of 3.2 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1Password employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      362 reviews
      2.0
      Mar 28, 2023

      Excellent product and lots of behind-the-curtain turmoil

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      1Passsword's product is amazing - after I left the company, the first thing I did was purchase my own subscription. Can't say enough good things about the product. 1Password's mission is excellent - to provide high levels of security and privacy to their customers, where you can feel proud to be contributing. The majority of people that are lower level managers or individual contributors are friendly and compassionate. Lastly - 1Password is a classic example of magnetic marketing. I give this company a good future outlook on performance, because the product is just that good, despite the disfunction behind the curtain.

      Cons

      It is my opinion that 1Password's culture changed dramatically after the series C round of investment. Below is a summary of my opinions and beliefs on how this has affected the company and it's employees negatively. A combination of new upper management faces and pressure from VC firms to produce results has turned this company into a cutthroat results-driven company. This by itself isn't a problem - the problem occurs when 1Password has not operated fundamentally in that capacity - so now that they are playing catchup to the new expectations put on them by the CEO and by extension, 1Password's board and investors. These conditions mean this company is turning itself into a pressure cooker of stress and hardship - day-to-day life as an IC or lower level manager will be a mix of context switching, whipsawing objectives, and firedrills. These are serious, structural issues that get compounded exponentially, if customer acquisition or a similar financial metric softens. As much as I hate to say it - I can't recommend this employer, even though they are hiring extensively in early 2023. For those of you who were recently laid off - proceed with caution if you absolutely need an income.

      avatar
      1Password Response
      3y
      Hi there, Thanks for taking the time to share your thoughts and feedback here. We're committed to putting people first, and we're always looking for feedback on how we can improve. Shannon, Johanie and Shiner are all available should you be interested in continuing the conversation. We wish you all the very best. - The People Team
      1.0
      Mar 21, 2023

      Run, don t walk, the other way….

      Developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Can’t think of any. It all went downhill.

      Cons

      Tech management sucks. They’ve been laying people off in technology, yet continuing to hire for the same positions. There are so much bad tech debt, 1Password isn’t innovative at all. Look when it was founded. Almost 20 years ago. There are almost 20 years of tech debt here. Lots of bureaucracy and work environment is toxic to say the least.

      avatar
      1Password Response
      3y
      Hi there, Thank you for sharing your thoughts here. We’re sorry to hear that your experience in the tech organization at 1Password was not positive. We hope that before your exit you had an opportunity to raise the concerns you’ve shared here, and speak directly to Pedro or his leaders about tech stack and architecture. There are a lot of plans in flight to address tech debt this year, and we’re sorry that it impacted your time at 1Password. We acknowledge this is an issue, and are actively addressing this in our roadmap. We also hope that we can clear up any misconceptions about layoffs happening across the organization. While there have been recent exits, the majority of these these departures have been due to individual circumstances or changes within the org due to our growth. Pedro, his leaders, and our People team are available to listen and continue the conversation should you ever wish to. Please feel free to reach out directly. - The People Team
      5.0
      Mar 21, 2023

      Excellent Place to grow

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent Benefits and work opportunities. Significant growth has given many people space to advance their careers. The management cares about your specific fit and finding you the right niche.

      Cons

      High growth has left some areas in a bit of chaos while the dust settles but I don't expect this to last.

      avatar
      1Password Response
      3y
      Hi there, Thanks for taking the time to share your thoughts here. We're glad to hear that your time at 1Password was positive! We wish you all the best in your current and future endeavours. - The People Team
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      Reviews1Password reviews

      Glassdoor has 416 1Password reviews submitted anonymously by 1Password employees. Read employee reviews and ratings on Glassdoor to decide if 1Password is right for you.