5.11 reviews

3.3

49% would recommend to a friend

(255 total reviews)
avatar

Troy Brown

39% approve of CEO

45% positive business outlook

5.11 has an employee rating of 3.3 out of 5 stars, based on 255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 5.11 employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

255 reviews
1.0
Feb 20, 2025
Recommend
CEO approval
Business Outlook

Pros

- Typically, very nice and respectful clientele. - Generous discount - Annual Uniform allowance for both PT and FT - Store comradery - Small staff teams (comes with obvious drawbacks)

Cons

- There is little to no opportunity to move up in the company past Store Manager. - HR and upper management (Above store managers) have consistently mishandled complaints and issues in retail stores. - Several HR and upper management personnel have recently resigned or been fired. - Only the top-performing stores receive new products quickly. It can be months before lower/mid-performing stores receive new products.

2.0
Feb 18, 2025

no support

Recommend
CEO approval
Business Outlook

Pros

great merchandise, great customers, nice store

Cons

no support from immediate supervisor, home office support confusing. training non existant

avatar
5.11 Response
1y
Thanks for sharing your thoughts. We’re glad to hear you enjoyed the product, customers, and store - that’s a big part of what makes working at 5.11 special. We’re sorry to hear you didn’t feel supported in your role. We know how critical training and clear communication are, especially for store leaders, and it’s something we’re actively working to improve. Feedback like yours helps us get better. We appreciate the time you spent with us and wish you all the best moving forward.
3.0
Feb 5, 2025
Recommend
CEO approval
Business Outlook

Pros

If you have a good DM, you'll succeed. Comradery between stores. Up to date on market salaries. Pay was not an issue at all.

Cons

Cover. Your. Butt. paper trail everything. Corporate purposely messes with store teams. No room for growth. Doesn't have processes in place. New CEO has done a lot of negative in just 6 months.

Viewing 43 - 45 of 255 Reviews

Glassdoor has 263 5.11 reviews submitted anonymously by 5.11 employees. Read employee reviews and ratings on Glassdoor to decide if 5.11 is right for you.