7-Eleven reviews

&-Eleven is a franchise based corporation. As a store manager I felt that corporate store managers took a very far backseat to franchisees. Store manager receive little to no support in their daily store operations, often have to beg barter and steal for staff support on a regular basis due to high turnover, staff callouts, etc. Stores can go months with only one manager running operations with little reliance on staff to complete management tasks and are forced to complete a myriad of these tasks with little to no empathy from upper management with regards to how short staffed most corporate stores have. When I asked one Market Manager for a status on possibly getting an assistant manager, the reply was "you will get an assistant manager when your store makes $3000 or more in sales per day." This in my opinion is not the right answer, as daily store operations are constant whether the store makes $3000 per day or $200 per day in sales. I felt as do many other corporate store managers that the bottom line was more important than those working for the company.

Upper Management does not have a pulse of whats going on in the stores. Relations with the FZs are at an all time low. They have taken all creativity away from this position.