7-Eleven reviews

3.4

58% would recommend to a friend

(6,128 total reviews)
avatar

Joe DePinto

58% approve of CEO

51% positive business outlook

7-Eleven has an employee rating of 3.4 out of 5 stars, based on 6,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 7-Eleven employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Jul 23, 2014
Recommend
CEO approval
Business Outlook

Pros

There are zero pros to list.

Cons

Where do I begin? First, the higher ups who run this company obviously didn't obtain a business degree, let alone a degree due to the lack of leadership and support given to corporate store managers. Nowadays, smart businesses are aware that a company should operate from a flattened structure which means communication should be relayed from top to bottom and vice versa. Not 7-11. Second, 7-11 has a tremendously high turnover rate partly due to the fact that they don't include drug tests as a pre-screen for employment. Hence, the undependable work attendance and morals. It costs a company more to hire, train, & fire versus "retaining" current employees. Third, but not last (I don't have time to list the million weaknesses of this worthless company), corporate store managers get the worst end of the stick. You are expected to babysit employees, play detective for internal theft, are set-up for failure by accounting after each audit, pay is pathetic, you practically live at the store, you have to abide by 7-11 policies which override work ethics, you work 17 hour work shifts because your employees fail to report for work, there is no work-life balance, your FC doesn't support you, and the retribution you receive for goals met is to be thrown into a lower rated store. 7-11 will never make The Fortune 500!

5.0
Jul 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Job Opportunities - they promote from within. Compensation - ok salary, but ability to receive quarterly bonuses. Leadership- current DFW leadership is awesome, but any change in leadership can change that environment.

Cons

Work Life Balance - prepare to be on call 24/7 Micromanaged- this gets intense when expectations are not met; just like any other retail environment.

3.0
Jul 23, 2014

Hard work, long hours

Recommend
CEO approval
Business Outlook

Pros

Love people, I didn't need a degree to do the job

Cons

No time for self, turnover was high, took a toll on my own health

Viewing 5764 - 5766 of 6,128 Reviews

Glassdoor has 6,738 7-Eleven reviews submitted anonymously by 7-Eleven employees. Read employee reviews and ratings on Glassdoor to decide if 7-Eleven is right for you.