7-Eleven reviews

3.4

57% would recommend to a friend

(6,119 total reviews)
avatar

Joe DePinto

58% approve of CEO

49% positive business outlook

7-Eleven has an employee rating of 3.4 out of 5 stars, based on 6,119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 7-Eleven employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Aug 11, 2013
Recommend
CEO approval
Business Outlook

Pros

The employees I have worked with have been some wonderful people. That would be the sales associates , not mgmt..

Cons

Growing this company to compete with the other gas/conv. chain in the U.S in particular has provided no real advantage except saying we have more stores than you. This company needs a shakeup from the top down. We put on our best face whenever Joe comes into town all for him never to show up..........what a joke! Current personnel are working under contracts requiring 48 hr. work weeks. Is that truly the hours, no, not when they continually decrease the payroll hrs. at their corporate stores. And store associates work with no breaks, in stores where the heat and air conditioning are controlled by ppl. in Dallas. I"m on the other side of the country how is that feasible. Oh...I see it.s all about controlling things. This company is supposed to be driven by franchising, they have no buyers and are still converting and building more locations. Hey corporate fat cats....stop smell the coffee....your franchising model and lack of any truly exceptional concepts is souring ppls. opinion of 7-11 .The other guys, well with aggressive advertising, far greater convenient meal choices , and mega builds are kicking your butts! The 1 thing you may have that you don't seem to appreciate is your people , they are so much more customer svc. oriented than the other guy.What a shame You don't realize that.

1.0
Jul 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Very little to be positive about

Cons

Too much turnover and too many market managers 3 I'm 5 yrs. company only cares about themselves

Viewing 5911 - 5913 of 6,119 Reviews

Glassdoor has 6,726 7-Eleven reviews submitted anonymously by 7-Eleven employees. Read employee reviews and ratings on Glassdoor to decide if 7-Eleven is right for you.