8x8 reviews

3.3

51% would recommend to a friend

(643 total reviews)
avatar

Samuel Wilson

74% approve of CEO

32% positive business outlook

8x8 has an employee rating of 3.3 out of 5 stars, based on 643 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 8x8 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

643 reviews
1.0
Apr 27, 2026

Getting worse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great colleagues across the company: supportive, talented, and collaborative. Unfortunately, many are being let go or simply disappear overnight.

Cons

Ongoing redundancies with low transparency and poor planning. In some cases, employees are effectively asked to train AI systems that later replace their roles. Roles are being cut without clear replacement or sustainable team structures. Strong internal politics, with people promoted into roles they lack the expertise for, while experienced subject matter experts are being let go and replaced with AI tools like Claude. Heavy AI hype but limited strategic clarity: initiatives are rushed and short-sighted, with little consideration for long-term impact on teams or customers. Responsible AI practices and ethical considerations appear to be largely overlooked. Low morale and engagement across teams, driven by uncertainty and how changes are handled. Leadership (particularly in product) feels inconsistent and disconnected from reality.

3.0
Apr 7, 2026

N/A

Recommend
CEO approval
Business Outlook

Pros

The company started well, got busy covid times

Cons

culture has shifted and not aligned anymore

Viewing 7 - 9 of 643 Reviews

Glassdoor has 1,049 8x8 reviews submitted anonymously by 8x8 employees. Read employee reviews and ratings on Glassdoor to decide if 8x8 is right for you.