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A.S. Watson Group

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A.S. Watson Group reviews

3.3

60% would recommend to a friend

(511 total reviews)

Dominic K. M. Lai

83% approve of CEO

54% positive business outlook

A.S. Watson Group has an employee rating of 3.3 out of 5 stars, based on 511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The A.S. Watson Group employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

511 reviews
1.0
Oct 13, 2019

TERRIBLE!

Recommend
CEO approval
Business Outlook

Pros

Superdrug discount card Some of the employees were really nice (because we shared the same pain)

Cons

Terrible management. Absolutely the WORST! Don't let you go on breaks. Force you to do overtime. Sometimes without pay. The manager 'forgot' to pay me for extra hours I did. He promised to pay me soon. I chased after him for ONE WHOLE MONTH and each time he would tell me he'll do it or he forgot. I gave up with him. FORCE you to do SAS when they know the customers don't want the items. The customers will be refusing the product on 'promotion' (it's always the same price) and you'd hear a whisper saying 'pUsH It HaRdEr Ya!' and when the customer is gone, they'd have a word with u. Don't let you pray if you're religious. Give people who hate the till, a permenant till role and the people who hate stacking the shelves, the shelves. That just makes it a less enjoyable experience for everyone apart from management, who spend their day in the staff room watching YouTube videos or on the phone, going on her '2nd break' for the 10th time. Also DO NOT! I repeat, DO NOT work there if ur a student. They treat u like you're worthless. xoxo

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A.S. Watson Group Response
6y
Thank you for your review. We are extremely keen to address your comments. Due to your role, we believe you might have been employed by one of our retail businesses. Please kindly get in touch with us on More@uk.aswatson.com, this will enable us to address your feedback with greater accuracy and support - ensuring we get the right HR team involved. We look forward to hearing from you.
3.0
Feb 12, 2019

Great Platform to learn and develop

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Colleagues are knowledgeable Very well governed with internal policies

Cons

Changes are rather hard to push, given the size of the organisation Too many meetings Too many policies to follow

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A.S. Watson Group Response
6y
Hello and thank you for taking your time to leave us a review. We’re really glad you rate our internal expertise and structure, at the same time we fully take on board your comments around change and business complexity. We’re working very hard to overcome any potential internal barriers in order to make space for innovation, which is part of our DNA. Again, thank you for your review.
4.0
Oct 23, 2018

Good team spirit and plenty of development opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Depends on which department you work in. People are genuine and team spirit is great. As long as you have the will, there are other opportunities for you to develop your career and grow. The company also offer lots of fun staff activities.

Cons

Really fast-paced. You are expected to be proactive and be really hands on as soon as you start. So it may not suit everyone especially those with lesser experience and prefer to have more direction

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A.S. Watson Group Response
7y
Hi there and thank you so much for your review. We’re extremely happy to see you’re enjoying your time with us and glad to hear your comments about our strong team spirit – it means the world to us! We’re also grateful to hear the constructive part of your feedback too, and will work towards getting a better understanding around it. Again, thank you for your time and leaving us your comments. Wishing you all the best on your ASW journey!
Viewing 25 - 27 of 511 Reviews

Glassdoor has 666 A.S. Watson Group reviews submitted anonymously by A.S. Watson Group employees. Read employee reviews and ratings on Glassdoor to decide if A.S. Watson Group is right for you.