Does AAA Club Alliance pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Club Alliance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at AAA Club Alliance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at AAA Club Alliance?

49% of AAA Club Alliance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Club Alliance 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AAA Club Alliance?

Insurance Agent (24) , Retail Sales Associate (13) , Travel Agent (13) , Manager (11) , Roadside Assistance (10) , Insurance Counselor (9) , Sales Associate (9) , Dispatcher (8) , Analyst (7) , Customer Service Representative (7) , Insurance Sales Agent (7) , Retail Store Manager (6) , Director (5) , Office Manager (5) , Call Center Representative (4)

What are the pros of working at AAA Club Alliance according to real employee reviews?

"Good benefits early on that continue to grow and accrue" ((in 58 reviews)); "Great people to work with" ((in 33 reviews)); "Have met some great coworkers and working from home is convenient" ((in 18 reviews)); "Work life balance is good" ((in 17 reviews)); "Good training for all new and current employees." ((in 14 reviews))

What are the cons of working at AAA Club Alliance according to real employee reviews?

"Pay is low for the amount of work & commission plans have tanked since the beginning of the year" ((in 36 reviews)); "Upper management continues to keep tight grip around individual and branch sales, when in a community like mine, our customers are regulars and are not able to spend so much money on a membership." ((in 22 reviews)); "Too many managers for too little staff" ((in 16 reviews)); "Goals are hard to achieve and you bonus is based on hard to achieve numbers." ((in 8 reviews)); "Management, Bad Morale, Unattainable quotas." ((in 6 reviews))

What are employees saying about AAA Club Alliance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA Club Alliance layoffs and their outlook for job security at AAA Club Alliance in 2026.

What are the top reviewed AAA Club Alliance locations?

Wilmington , Hamilton , Cincinnati , Newark , Columbus , Philadelphia , Worthington , Richmond , Fairfax , Lexington-Fayette , Mount Laurel , Tulsa , Jersey City , King of Prussia , Arlington , Washington , Dayton , Toledo , Township of Hamilton , Vienna , New York , Delaware , Southington , West Hartford , West Chester , Annapolis , Baltimore , Glen Burnie , Towson , Atlantic City

AAA Club Alliance reviews

3.3

49% would recommend to a friend

(586 total reviews)

Thomas Wiedemann

49% approve of CEO

33% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (586 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Club Alliance has an employee rating of 3.3 out of 5 stars, based on 586 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

586 reviews

2.0

Mar 7, 2017

Insurance retention agent

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Being involved in new projects, bonus' for selling policies, it requires 20 words minimum... I have nothing else because there really isn't much else to say!

Cons

Underpaid, managers aren't sure what is going on, upper management not informing lower management of changes, lack of communication from management to everyone else, horrible benefits, managers in the insurance contact center having unrealistic expectations of their employees, management that do not know how to preform their jobs correctly in the insurance retention department

3.0

May 12, 2015

Culture Change

Insurance counselor

Recommend

CEO approval

Business Outlook

Pros

Great benefits, commissions and great insurance products

Cons

Culture is changing and there is evidence that a disconnect between management and employee exists, low morale...

1.0

Jul 22, 2014

Prospective Employee

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

During the interview, everything sounded like a great place to work. People seemed very friendly.

Cons

The salary they advertise is not what they are willing to pay. I had communicated that the max advertised salary was my minimum. They offered $15k less and said they wanted to keep equity in pay across the board. Of course I came in with 30 years experience and their average insurance agent had 5 or less years.

Viewing 67 - 69 of 586 Reviews

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