Does AAA Club Alliance pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Club Alliance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at AAA Club Alliance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at AAA Club Alliance?

49% of AAA Club Alliance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Club Alliance 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AAA Club Alliance?

Insurance Agent (24) , Retail Sales Associate (13) , Travel Agent (13) , Manager (11) , Roadside Assistance (10) , Insurance Counselor (9) , Sales Associate (9) , Dispatcher (8) , Analyst (7) , Customer Service Representative (7) , Insurance Sales Agent (7) , Retail Store Manager (6) , Director (5) , Office Manager (5) , Call Center Representative (4)

What are the pros of working at AAA Club Alliance according to real employee reviews?

"Good benefits early on that continue to grow and accrue" ((in 58 reviews)); "Great people to work with" ((in 33 reviews)); "Have met some great coworkers and working from home is convenient" ((in 18 reviews)); "Work life balance is good" ((in 17 reviews)); "Good training for all new and current employees." ((in 14 reviews))

What are the cons of working at AAA Club Alliance according to real employee reviews?

"Pay is low for the amount of work & commission plans have tanked since the beginning of the year" ((in 36 reviews)); "Upper management continues to keep tight grip around individual and branch sales, when in a community like mine, our customers are regulars and are not able to spend so much money on a membership." ((in 22 reviews)); "Too many managers for too little staff" ((in 16 reviews)); "Goals are hard to achieve and you bonus is based on hard to achieve numbers." ((in 8 reviews)); "Management, Bad Morale, Unattainable quotas." ((in 6 reviews))

What are employees saying about AAA Club Alliance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA Club Alliance layoffs and their outlook for job security at AAA Club Alliance in 2026.

What are the top reviewed AAA Club Alliance locations?

Wilmington , Hamilton , Cincinnati , Newark , Columbus , Philadelphia , Worthington , Richmond , Fairfax , Lexington-Fayette , Mount Laurel , Tulsa , Jersey City , King of Prussia , Arlington , Washington , Dayton , Toledo , Township of Hamilton , Vienna , New York , Delaware , Southington , West Hartford , West Chester , Annapolis , Baltimore , Glen Burnie , Towson , Atlantic City

AAA Club Alliance reviews

3.3

49% would recommend to a friend

(586 total reviews)

Thomas Wiedemann

49% approve of CEO

33% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (586 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Club Alliance has an employee rating of 3.3 out of 5 stars, based on 586 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

586 reviews

1.0

Jan 29, 2010

As a last resort.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Tuition Reimbursement is the only thing that was good about that job. They are clueless and will pay for just about anything as long as you don't declare a major.

Cons

Lack of communication from management with any updates. Many times I would do something the way I always have then to be told I was doing it wrong and they don't do it that way any more, but no one ever mentioned that it was changed when it happened. Don't expect to get promoted unless you kiss ass or have someone in your family that is high up. People work so hard and take on extra responsibilities for hopes of a promotion that never happens. If you like being a robot and being told every word that your supposed to say then you'll love it here!

2.0

Jan 22, 2026

Senior Leadership is sinking the company

Analyst

Recommend

CEO approval

Business Outlook

Pros

There are good people that work there for the most part. A lot of managers that care about their business and people that work for them, and contributors that thrive despite the culture.

Cons

Senior leadership has made it clear that they not only don’t care about people, but they are actively encouraging them to leave. They implemented forced work in the office out of nowhere, even for those that were hired to be remote. They disregarded any and all feedback, not caring that people were going to make less money because of things like wage tax, not to mentioned added commute. Then they changed vacation policy for 2026, making it very difficult for any one to take time off over the holidays. Overall they are cheap with salaries and archaic in terms of technology they invest in. It is a shame because good people work hard there but SLT clearly doesn’t care. The turnover is bad and they don’t replace people. SLT has made their mission clear to workers and don’t want to hear any thing else about it.

2.0

Mar 23, 2022

Out of touch upper management

It technical support specialist

Recommend

CEO approval

Business Outlook

Pros

Still thinking. Give me a few....

Cons

Out of touch upper management. Doesn't walk their talk with company initiatives for diversity, appreciation, and advancement.

AAA Club Alliance Response

4y

We thank you for sharing your thoughts about your time at AAA. We are very sorry you didn't have a great experience during your time here, and it's true that working at AAA isn't for everyone. Change is constant in our business, and we value our Team Members and their insight. We are a little disappointed to hear your comments about how management was out of touch with their employees. Our compensation team regularly reviews salaries to remain competitive in the marketplace, even more so when considering total compensation. We now also have an Associate Experience Team that works to better understand our valued associates. If you would like to share any further information about your experience with us, please email us at ACAreviews@aaamidatlantic.com. All feedback will remain confidential and will be passed along to the appropriate business lines to help us influence positive change at AAA.

Viewing 70 - 72 of 586 Reviews

Jobs at AAA Club Alliance

Leisure Travel Agent, Remote

Corporate Travel Agent, After-Hours

Insurance Call Center Supervisor

Travel Sales Associate, Travel Contact Center

Supervisor l, Roadside Assistance Contact Center (2nd Shift)