Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Insurance Agent (8) , Member Service Counselor (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Customer Service Representative (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 43 reviews)); "AAA members are great people to help and provide services." ((in 12 reviews)); "The onboarding process and training is amazing" ((in 11 reviews)); "Great benefits package that includes things like the very competitive 6% 401k match with Roth option, and unique but valuable paid day off before your wedding, and also an unusual but welcome seasonal 'surprise' days (treated to a treat/snack or similar small 'thank you' token)." ((in 6 reviews)); "Amazing job and coworkers." ((in 5 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 17 reviews)); "poor management" ((in 12 reviews)); "Toxic Leadership, Boys Club, Hours to Pay were terrible, on" ((in 7 reviews)); "Assistant manager was amazing." ((in 6 reviews)); "Worse, management will look for any reason — real or fabricated — to terminate employees, especially if it means they won’t have to pay out money owed under the old or new compensation plans." ((in 5 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , Wayne , New York , North Andover , Garden City , West Springfield , Union , Hamden , Milford , Springfield , Yorktown Heights , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack

AAA Northeast reviews

3.7

67% would recommend to a friend

(254 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (254 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 254 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

254 reviews

4.0

Apr 14, 2024

Great place to work

Manager

Recommend

CEO approval

Business Outlook

Pros

Company has made major changes to be more employee-centric over the last few years. The opportunity to work hybrid, salary adjustments to be more competitive, improved benefits package, including reimbursements for mental and physical health, and a highly visible CEO all contribute to a positive work environment.

Cons

Company is not as transparent as it could be when employees leave, especially at the executive level. Leads to questions and rumors.

AAA Northeast Response

2y

Thank you for sharing your positive experience and for providing feedback. We are pleased you have noticed the company's efforts to become more employee-focused including offering hybrid work options and improved benefits. Thank you for your dedication to the club and our members!

3.0

Apr 9, 2024

AAA New England

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

A lot of health benefits

Cons

Only care about call time. Not at all concerned with employees mental well being at job. Encourages employees to lie to members for satisfaction. Does not have empathy for employees. Pay is not competitive.work force is annoying. Always has issues with work software but takes no company responsibility.

AAA Northeast Response

2y

Thank you for your feedback. We are sorry to hear about your concerns regarding call time and employee well-being. We take all feedback seriously and are continuously working to improve our processes and support for our employees. If you have additional questions or concerns, please reach out to humanresources@aaanortheast.com.

4.0

Mar 17, 2024

Good people, low pay

Marketing coordinator

Recommend

CEO approval

Business Outlook

Pros

Good sense of community and ability to move up with the company

Cons

Entry level pay was poor for hourly starting wage position

AAA Northeast Response

2y

Thank you for your review! We appreciate your positive comments about the sense of community and opportunities for growth. We value our employees and strive to provide competitive compensation. We appreciate your feedback.

Viewing 43 - 45 of 254 Reviews

Jobs at AAA Northeast

Driver Improvement Trainer

Driver Improvement Trainer

Driver Improvement Trainer

Field Insurance Customer Service Representative I

Driver Improvement Trainer

AAA Northeast

AAA Northeast reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great place to work

AAA New England

Good people, low pay

Jobs at AAA Northeast

AAA Northeast reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

AAA Northeast reviews FAQs

Jobs at AAA Northeast