Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Insurance Agent (8) , Member Service Counselor (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Customer Service Representative (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 43 reviews)); "AAA members are great people to help and provide services." ((in 14 reviews)); "The onboarding process and training is amazing" ((in 11 reviews)); "Great work life balance at AAA" ((in 9 reviews)); "Amazing job and coworkers." ((in 6 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 18 reviews)); "poor management" ((in 12 reviews)); "Toxic Leadership, Boys Club, Hours to Pay were terrible, on" ((in 7 reviews)); "Assistant manager was amazing." ((in 5 reviews)); "Worse, management will look for any reason — real or fabricated — to terminate employees, especially if it means they won’t have to pay out money owed under the old or new compensation plans." ((in 5 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , Wayne , New York , North Andover , Garden City , West Springfield , Union , Hamden , Milford , Springfield , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack , Cumberland

AAA Northeast reviews

3.7

67% would recommend to a friend

(254 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (254 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 254 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

254 reviews

1.0

Dec 7, 2023

Avoid

Travel agent

Recommend

CEO approval

Business Outlook

Pros

Continued training, but not much else.

Cons

Toxic work culture, pecking order, heavy micromanaging, not paying commissions earned, petty coworkers and management, can't keep staff,

AAA Northeast Response

2y

We are sorry to hear about your experience. What you have described is not aligned with our values. To create a better company for our employees, we strive to create a culture of open communication between management and employees. We also understand the importance of a safe and healthy work environment and are committed to providing it. Should you have any further questions, please feel free to contact us at humanresources@aaanortheast.com.

3.0

Nov 2, 2023

OKAY At Best

Insurance customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great entry into the insurance industry.

Cons

Lots of work, not enough pay. Draining customers and lots of micromanaging.

AAA Northeast Response

2y

Thank you for sharing your experience working at AAA Northeast. We appreciate the fact that our insurance representative positions provide an excellent opportunity to gain an understanding of the insurance industry. While we may have fallen short of your expectations, we would like to thank you for taking the time to share your experience with us.

3.0

Oct 13, 2023

If you like mental abuse apply here

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Incentives are great, pay was decent

Cons

Office manager was catty. Assistant manager was amazing.

AAA Northeast Response

2y

We appreciate you providing us with feedback. However, it sounds like we have some work to do in management. Please be assured that we will pass along your feedback for further consideration. In the meantime, if you’d like to share more with us, please email humanresources@aaanortheast.com. Thank you again!

Viewing 46 - 48 of 254 Reviews

Jobs at AAA Northeast

Driver Improvement Trainer

Driver Improvement Trainer

Driver Improvement Trainer

Driver Improvement Trainer

Field Insurance Customer Service Representative I

AAA Northeast

AAA Northeast reviews

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Reviews by job title

Avoid

OKAY At Best

If you like mental abuse apply here

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