Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Insurance Agent (8) , Member Service Counselor (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Customer Service Representative (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 44 reviews)); "AAA members are great people to help and provide services." ((in 12 reviews)); "excellent training and opportunity for movement around the company" ((in 10 reviews)); "Amazing job and coworkers." ((in 5 reviews)); "Great benefits package that includes things like the very competitive 6% 401k match with Roth option, and unique but valuable paid day off before your wedding, and also an unusual but welcome seasonal 'surprise' days (treated to a treat/snack or similar small 'thank you' token)." ((in 5 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 19 reviews)); "poor management" ((in 10 reviews)); "Leadership at AAA is lacking in all areas." ((in 6 reviews)); "Assistant manager was amazing." ((in 5 reviews)); "Worse, management will look for any reason — real or fabricated — to terminate employees, especially if it means they won’t have to pay out money owed under the old or new compensation plans." ((in 5 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , Wayne , New York , North Andover , Garden City , West Springfield , Union , Hamden , Milford , Springfield , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack , Cumberland

AAA Northeast reviews

3.7

67% would recommend to a friend

(250 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Ratings by demographic groups

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AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 250 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

250 reviews

2.0

Mar 18, 2024

Limited Product Mix and Unlimited Stress

Life and annuity specialist

Recommend

CEO approval

Business Outlook

Pros

Jobs provide opportunities to interact with direct colleagues and members fostering relationships and a sense of community.

Cons

The morale is very low. You will be promised web leads and Branch referrals and neither promise will be met. In fact you'll be asked to cold call about 100 members a day. Initially you will feel as though you made the right choice, but the culture is such that many of your colleagues will have low morale, decreased motivation and lack of job satisfaction. When you have top producers resign that speaks volumes about the culture.

AAA Northeast Response

2y

Thank you for taking the time to share your feedback. We remain committed to creating a positive and supportive environment for all employees.

3.0

Jan 10, 2024

Dreams turned to nightmares The home of disappearing promises

Life insurance specialist

Recommend

CEO approval

Business Outlook

Pros

Small base salary ( they own you) Brand Recognition and a great 401k. As a whole its a great organizations and offer some of the best employees benefits and perks

Cons

Lack of leads and uncertain work environment & sales system , bosses have no experience selling life insurance, inconsistent messaging and rule changes, authoritarian leadership style, and it takes a long time to get paid.

AAA Northeast Response

2y

At AAA Northeast, we value the input of our team members and understand that perceptions may vary. While we respect your viewpoint, we want to reassure you that our hiring decisions are carefully considered, taking into account a diverse range of factors; designed to identify individuals who not only possess the required skills but also align with our company's values and contribute to our dynamic work culture. We are committed to maintaining an inclusive and collaborative workplace where each team member is integral to our collective success. If there are specific instances or concerns you would like us to address, we encourage you to reach out to your supervisor or contact us at humanresources@aaanortheast.com. Your feedback is valuable to us as we continuously refine our processes to ensure that we attract and retain top talent.

1.0

Nov 6, 2025

Finance department has terrible culture

Finance

Recommend

CEO approval

Business Outlook

Pros

Benefits are good and affordable

Cons

Finance department culture is awful. No appreciation for anyone. Leaders are terrible. Just like to make ceo happy. Also HR business partner in New York is a jerk and penalizes employees for his own stats. Pushes employees into performances plans while their managers don’t agree with it.

AAA Northeast Response

6mo

Thank you for sharing your feedback. We’re sorry your experience didn’t meet expectations. Your input is important to us, and we’ll review your concerns with the appropriate business leader. If you’d like to continue the conversation, please contact our HR team at humanresources@aaanortheast.com. We value your opinion and wish you continued success.

Viewing 7 - 9 of 250 Reviews

Jobs at AAA Northeast

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

AAA Northeast

AAA Northeast reviews

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Limited Product Mix and Unlimited Stress

Dreams turned to nightmares The home of disappearing promises

Finance department has terrible culture

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