Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Member Service Counselor (9) , Insurance Agent (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Customer Service Representative (5) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 45 reviews)); "AAA members are great people to help and provide services." ((in 13 reviews)); "Training is great and benefits growth opportunities" ((in 12 reviews)); "Amazing job and coworkers." ((in 5 reviews)); "Great benefits, Good equipment, Great ppl to work with." ((in 5 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 17 reviews)); "Leadership at AAA is lacking in all areas." ((in 6 reviews)); "Assistant manager was amazing." ((in 5 reviews)); "Worse, management will look for any reason — real or fabricated — to terminate employees, especially if it means they won’t have to pay out money owed under the old or new compensation plans." ((in 5 reviews)); "long hours most of the time" ((in 3 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , Wayne , New York , North Andover , West Springfield , Garden City , Union , Hamden , Milford , Springfield , Yorktown Heights , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack

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AAA Northeast

AAA Northeast reviews

3.7

67% would recommend to a friend

(255 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Culture & values

3.6

Senior management

3.5

Career opportunities

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

255 reviews

5.0

Jan 27, 2023

Loves the company and the management

Member retention specialist

Recommend

CEO approval

Business Outlook

Pros

Pay, management, opportunity to move up

Cons

Remote hours were long for my situation 10-7 with three kids at home

AAA Northeast Response

Thank you for the five-star review! It is greatly appreciated that you took the time to share your experience with us.

3.0

Jan 26, 2023

roadside assistance

Battery technician

Recommend

CEO approval

Business Outlook

Pros

Pay, hours, benefits, work alone

Cons

working holidays, bad wether, always outside

AAA Northeast Response

We appreciate you taking the time to provide us with feedback and we’re happy to hear that you're pleased overall. We’ll be sure to pass your feedback along for further consideration. In the meantime, if you’d like to share more with us please email humanresources@aaanortheast.com. Thank you again!

3.0

Jan 22, 2023

Customer Service Job

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Good job to start gaining experience in customer service. Good place to grow and able to switch over to other positions within the company if the opportunity is available.

Cons

Starting wage is very low for all the work they expect you to do.

AAA Northeast Response

We appreciate you taking the time to provide us with feedback and we're happy to hear you were pleased overall! While we believe our benefits and rewards philosophy is highly competitive and offers an excellent balance between competitive pay and some of the most attractive benefits in the area, we would appreciate your feedback.

Viewing 154 - 156 of 255 Reviews

Jobs at AAA Northeast

Digital Travel Advisor

Insurance Sales Agent

Insurance Sales Agent

SEM Specialist (REMOTE)

Digital Travel Advisor