Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Member Service Counselor (9) , Insurance Agent (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Customer Service Representative (5) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 45 reviews)); "AAA members are great people to help and provide services." ((in 13 reviews)); "Training is great and benefits growth opportunities" ((in 12 reviews)); "Amazing job and coworkers." ((in 5 reviews)); "Great benefits, Good equipment, Great ppl to work with." ((in 5 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 17 reviews)); "Leadership at AAA is lacking in all areas." ((in 6 reviews)); "Assistant manager was amazing." ((in 5 reviews)); "Worse, management will look for any reason — real or fabricated — to terminate employees, especially if it means they won’t have to pay out money owed under the old or new compensation plans." ((in 5 reviews)); "long hours most of the time" ((in 3 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , Wayne , New York , North Andover , West Springfield , Garden City , Union , Hamden , Milford , Springfield , Yorktown Heights , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack

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AAA Northeast

AAA Northeast reviews

3.7

67% would recommend to a friend

(255 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Culture & values

3.6

Senior management

3.5

Career opportunities

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

255 reviews

2.0

Feb 21, 2023

Poor pay and poor mobility

Public affairs specialist

Recommend

CEO approval

Business Outlook

Pros

Works well with employees to provide them their needs outside of anything monetary. Time-off was rarely an issue and support from direct management was “ok” at best

Cons

It’s no secret that this is a dying organization that no longer has the cash flow required to operate with the increasing overhead.

AAA Northeast Response

We are sorry to hear that you didn't have a favorable experience. Thanks for sharing your experience with us. We take feedback seriously and use it to help inform our decisions. We strive to make sure our employees have the most positive possible experience, and your feedback helps us identify areas where we can improve. In the meantime, if you’d like to share more with us, please email humanresources@aaanortheast.com. Thank you again!

5.0

Feb 17, 2023

Overall great internship!

Internship

Recommend

CEO approval

Business Outlook

Pros

Everyone I met and worked with were super friendly. They did a great job with their internship program and I definitely learned a lot.

Cons

I don't have any complaints!

AAA Northeast Response

Wow, what a wonderful review! Thank you for taking the time to share your experience.

3.0

Feb 15, 2023

Roadside/Member Services

Member counselor

Recommend

CEO approval

Business Outlook

Pros

The benefits are really fantastic

Cons

You may be stuck with a certain schedule

AAA Northeast Response

Thank you for your review! We appreciate you taking the time to share your experience working at AAA Northeast. We appreciate your comments about our benefits. Thank you again!

Viewing 151 - 153 of 255 Reviews

Jobs at AAA Northeast

Assistant Store Manager

Sales and Service Representative

Sales and Service Representative

Financial Sales & Service Representative

Financial Sales & Service Representative