Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Member Service Counselor (9) , Insurance Agent (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Customer Service Representative (5) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 39 reviews)); "excellent training and opportunity for movement around the company" ((in 12 reviews)); "AAA members are great people to help and provide services." ((in 12 reviews)); "Training, opportunity for growth, flexible, work from home, autonomy, supportive environment" ((in 7 reviews)); "Amazing job and coworkers." ((in 5 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 20 reviews)); "poor management" ((in 13 reviews)); "Leadership at AAA is lacking in all areas." ((in 6 reviews)); "Assistant manager was amazing." ((in 5 reviews)); "Very low compensation." ((in 5 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , New York , Wayne , North Andover , West Springfield , Garden City , Union , Hamden , Milford , Springfield , Yorktown Heights , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack

AAA Northeast reviews

3.7

67% would recommend to a friend

(256 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (256 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

256 reviews

5.0

Mar 29, 2023

Excellent Benefits & More

Team lead

Recommend

CEO approval

Business Outlook

Pros

- Pay is fair and monthly bonuses are good if goals are met! - Employee rebates for mental health, physical health, etc. - Paid sick time, vacation time, floating holidays, flexible spending accounts, 401K benefits, health and life insurance for self, spouse and dependents. - Overtime availability. - Opportunities for advancement - Working from home - Employee appreciation events

Cons

- Sometimes there is a long wait for permanent shift changes - Working from home

AAA Northeast Response

3y

Thank you for sharing your experience. We’re thrilled to see this five-star review. The comments regarding AAA Northeast's benefits are much appreciated, and we are pleased that you consider AAA Northeast to be a great place to work. Thank you again!

4.0

Mar 15, 2023

Fair

Customer service (csr)

Recommend

CEO approval

Business Outlook

Pros

Nice people at aaa helpfull

Cons

Hrs suck no option to transition

AAA Northeast Response

3y

We appreciate you taking the time to provide us with feedback and we’re happy to hear that you are pleased overall. However, we’d like to learn more about your experience and the comments you shared. Please email us at humanresources@aaanortheast.com so we can learn more. Thank you.

5.0

Feb 17, 2023

Overall great internship!

Internship

Recommend

CEO approval

Business Outlook

Pros

Everyone I met and worked with were super friendly. They did a great job with their internship program and I definitely learned a lot.

Cons

I don't have any complaints!

AAA Northeast Response

3y

Wow, what a wonderful review! Thank you for taking the time to share your experience.

Viewing 175 - 177 of 256 Reviews

Jobs at AAA Northeast

Driver Improvement Trainer

Driver Improvement Trainer

Driver Improvement Trainer

Field Insurance Customer Service Representative I

Field Insurance Customer Service Representative I

AAA Northeast

AAA Northeast reviews

Company ratings over time

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Reviews by job title

Excellent Benefits & More

Fair

Overall great internship!

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