Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Insurance Agent (8) , Member Service Counselor (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Customer Service Representative (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 42 reviews)); "The onboarding process and training is amazing" ((in 11 reviews)); "AAA members are great people to help and provide services." ((in 10 reviews)); "Amazing job and coworkers." ((in 5 reviews)); "Upper management truley cares for employees." ((in 4 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 18 reviews)); "poor management" ((in 11 reviews)); "Toxic Leadership, Boys Club, Hours to Pay were terrible, on" ((in 7 reviews)); "Assistant manager was amazing." ((in 5 reviews)); "Very low compensation." ((in 5 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , Wayne , New York , North Andover , Garden City , West Springfield , Union , Hamden , Milford , Springfield , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack , Cumberland

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AAA Northeast

AAA Northeast reviews

3.7

67% would recommend to a friend

(250 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Culture & values

3.6

Senior management

3.5

Career opportunities

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 250 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

250 reviews

3.0

Jan 12, 2026

Pay

Quality assurance

Recommend

CEO approval

Business Outlook

Pros

Great benefits and phenomenal health insurance

Cons

Low pay compared to market value for similar positions

AAA Northeast Response

5mo

Thank you for sharing your feedback. We're glad to hear you value our benefits and health insurance offerings. We understand compensation is an important factor and regularly review market data to ensure we remain competitive. Thank you for sharing your experience.

4.0

Jan 5, 2026

Great Company

Retention agent

Recommend

CEO approval

Business Outlook

Pros

you are treated as a person not just your output

Cons

Training and Project rollouts can be slow but that is because they are making sure everyone is up to speed

AAA Northeast Response

5mo

Thank you for sharing your feedback! We're thrilled to hear you feel valued as an individual. Your insights help us continue improving and creating a positive experience for all team members.

2.0

Jan 2, 2026

AAA

Roadside technician

Recommend

CEO approval

Business Outlook

Pros

40hrs per week. constant work

Cons

when something goes wrong they blame the driver first

AAA Northeast Response

5mo

Thank you for sharing your thoughts. We're glad to hear you appreciate the steady hours and consistent work. Your feedback is important. We strive to ensure fair and supportive practices for all team members. If you have additional feedback, please reach out to humanresources@aaanortheast.com.

Viewing 16 - 18 of 250 Reviews

Jobs at AAA Northeast

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor