Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Insurance Agent (8) , Member Service Counselor (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Customer Service Representative (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 42 reviews)); "The onboarding process and training is amazing" ((in 11 reviews)); "AAA members are great people to help and provide services." ((in 10 reviews)); "Amazing job and coworkers." ((in 5 reviews)); "Upper management truley cares for employees." ((in 4 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 18 reviews)); "poor management" ((in 11 reviews)); "Toxic Leadership, Boys Club, Hours to Pay were terrible, on" ((in 7 reviews)); "Assistant manager was amazing." ((in 5 reviews)); "Very low compensation." ((in 5 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , Wayne , New York , North Andover , Garden City , West Springfield , Union , Hamden , Milford , Springfield , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack , Cumberland

AAA Northeast reviews

3.7

67% would recommend to a friend

(250 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 250 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

250 reviews

1.0

Dec 29, 2025

Difficult experience

Aaa ers dispatcher

Recommend

CEO approval

Business Outlook

Pros

Co workers were generally fun to work with

Cons

Expected to work around the clock in storm situations. Poor management team. Unfair employee practices

AAA Northeast Response

5mo

Thank you for sharing your experience. We wanted to clarify that this review appears to reference AAA Auto Club Enterprises in Maine, which is a separate club from AAA Northeast. We encourage you to direct feedback to the appropriate club so it can be addressed effectively.

5.0

Dec 17, 2025

Amazing position

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Decent pay, good people, good management

Cons

The department, team managers, continuous calls

AAA Northeast Response

6mo

Thank you for sharing your experience. We wanted to clarify that this review appears to reference AAA Auto Club of S. California which is a separate organization from AAA Northeast. We encourage you to direct feedback to the appropriate club so it can be addressed effectively.

2.0

Dec 17, 2025

Bad management

Travel agent

Recommend

CEO approval

Business Outlook

Pros

free AAA card for you

Cons

everything else is really bad

AAA Northeast Response

6mo

Thank you for sharing your experience. We wanted to clarify that this review appears to reference AAA Club Enterprises in Virginia which is a separate organization from AAA Northeast. We encourage you to direct feedback to the appropriate club so it can be addressed effectively.

Viewing 19 - 21 of 250 Reviews

Jobs at AAA Northeast

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

AAA Northeast

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