Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Insurance Agent (8) , Member Service Counselor (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Customer Service Representative (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 46 reviews)); "AAA members are great people to help and provide services." ((in 14 reviews)); "The onboarding process and training is amazing" ((in 11 reviews)); "Benefits package is good, coworkers are great" ((in 5 reviews)); "flexibility, benefits, culture and many other great benefits with the company" ((in 4 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 19 reviews)); "poor management" ((in 9 reviews)); "Toxic Leadership, Boys Club, Hours to Pay were terrible, on" ((in 7 reviews)); "Assistant manager was amazing." ((in 5 reviews)); "Worse, management will look for any reason — real or fabricated — to terminate employees, especially if it means they won’t have to pay out money owed under the old or new compensation plans." ((in 5 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , Wayne , New York , North Andover , Garden City , West Springfield , Union , Hamden , Milford , Springfield , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack , Cumberland

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AAA Northeast

AAA Northeast reviews

3.7

67% would recommend to a friend

(250 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Culture & values

3.6

Senior management

3.5

Career opportunities

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 250 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

250 reviews

1.0

Nov 14, 2022

AAAA Northeast

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Training is great and benefits growth opportunities

Cons

Poor sales culture very cut throat agents put up against other agents. Agents steal policies. Poor management on new hires only care for agents with more experience. Bonus structure extremely difficult unrealistic expectations. Favoritism. Terrible systems. Poor IT, terrible billing system which messes up clients payments and policies.

AAA Northeast Response

What you described isn’t in line with our core values. We’d like to learn more about your experience and the comments you shared. Please email us at humanresources@aaanortheast.com so we can learn more. Thank you.

1.0

Jun 2, 2022

Nothing changes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some people who are sticking it out who are honest, hard working, sincere, benefits are good. Good starting employment, not for people who have had real professional jobs.

Cons

HR replies that they want to hear from you. It's all smoke and mirrors. The problems are known and have been. They are afraid of their jobs, bottom line. People have been leaving as management states they are working to retain employees. Someone leaves, the actual reasons are buried. It is not the best place to work, most awards are bought and paid for, do the research...

AAA Northeast Response

We are sorry to hear your view of our organization; it is painful to read. We pride ourselves in responding to employee questions and concerns and work with them as we continually make investments in our talent. Any "Best Place to Work" awards are earned predominantly through our employees' voices via anonymous surveys managed through third-party organizations. Please get in touch with us at humanresources@aaanortheast.com if you would like to discuss this further.

1.0

May 6, 2022

Stay Away

Accountant

Recommend

CEO approval

Business Outlook

Pros

President has brought company into the 21st century with some of his changes like jeans on Friday's, 3 week's vacation, improved benefits.

Cons

I have never seen an organization so political in my life. If you are not a favorite, you are going nowhere in this organization. Also, the job I was hired for was not the job I performed. If they had competition, they would be out of business.

AAA Northeast Response

We're sorry to hear about your experience. As an organization dedicated to constant improvement for our employees and our members, we want to learn more about the comments you shared. Please email us at humanresources@aaanortheast.com.

Viewing 19 - 21 of 250 Reviews